Last updated: March 2026

At ShopAlts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect certain types of information.

Personal Information

When placing an order or contacting us, you may provide:

Name
Email address
Billing information
Payment details (processed through secure payment providers)

Payment information is not stored on our servers and is handled securely by our payment processors.

Automatically Collected Information

We may automatically collect certain technical data, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website

This information helps us improve our website and user experience.

2. How We Use Your Information

We use collected information to:

Process and deliver orders
Communicate with customers regarding purchases
Provide customer support
Improve our website and services
Prevent fraudulent activity
Comply with legal obligations

We only collect information that is necessary for operating our website and services.

3. Cookies

Our website uses cookies to improve user experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve website performance

You can disable cookies through your browser settings, but some parts of the website may not function properly without them.

4. Third-Party Services

We may use third-party services to operate our website and process payments. These services may collect and process data according to their own privacy policies.

Examples include:

Payment processors
Website analytics tools
Hosting providers

These providers only receive the information necessary to perform their services.

5. Data Protection

We take reasonable security measures to protect your personal information.

Our website uses:

Secure hosting infrastructure
SSL encryption for secure communication
Trusted payment processors

However, no online system can guarantee absolute security.

6. Data Retention

We retain customer information only for as long as necessary to:

Complete transactions
Provide support
Meet legal or accounting requirements

After this period, information may be securely deleted.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access your information
The right to request correction of inaccurate data
The right to request deletion of your data

To exercise these rights, please contact us through the website.

8. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of the website after changes are posted indicates acceptance of the updated policy.

10. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us through the website.